Communication Skills Course programme
1 Day Intensive Course: €450
The ability to communicate effectively is an essential skill for successful business practice. A skilled communicator projects authority, confidence and professionalism, being able to hold an audience, structure a message, and achieve results.
This programme is comprised of practical interactive learning techniques aimed at creating a high level of proficiency in the art of getting the message across.
- The importance of effective communication
- The psychology of successful communication
- Building confidence / projecting authority
- Choosing methods of communication
- Communicating one-to-one
- Using and interpreting body language
- Communicating to sell
- Key skills for delivering a presentation
- Reaching an audience
- How to listen and ask questions
- Telephone techniques
- Writing business letters, proposals and reports
- Self-assessment of skills / maintaining progress
Training is conducted by a professional tutor. It involves practical training techniques including role play and video recording of progression for performance analysis.